The system is based on an advanced hub operating with a variety of technologies (standard phone line, cellular, wi-fi, DECT) that enable connectivity to many devices installed in the subscriber’s house. You will be able to continue using your broadband as normal.The system ensures a quick and convenient connection to Natali’s Emergency Call Center and strengthens your sense of security in your natural environment – your home. Instead of plugging it into the main landline connection, it instead plugs into the back of your broadband router. Households that have been upgraded to Voice over Internet Protocol (VoIP) as part of the nationwide digital switchover will require an extra adaptor for their analogue personal alarm. This means it will not interfere with your broadband connection.

Instead, it uses a mobile connection to send an alert to our Response Team. If you choose the SmartLife personal alarm, you will not need a phoneline. This way, your alarm, your telephone, and your broadband can work alongside each other. Using the phone adaptor provided, you will be able to plug your telephone handset into the back of your alarm unit. Your alarm will connect to either the “Phone” or “Analogue” socket in your ADSL filter, whereas your broadband will be connected to the “Modem” section. If you need an ADSL filter and can’t locate one, you should be able to request this from your current broadband or telephone provider. You simply need to make sure you have an ADSL filter, which should be connected to your main landline socket. The analogue alarm works in the same way as a standard landline telephone, so it will work alongside a broadband connection. Your personal alarm will not affect your existing broadband connection. In some cases, having a personal alarm in place can shorten and even prevent hospital admissions. This means that the alarm user can remain independent at home, safe in the knowledge that our Response Team is there in case of an emergency, 24 hours a day, 365 days a year. If necessary, our team can also alert the emergency services. Activating their personal alarm will send an alert to our 24/7 Response Team, who will speak to the alarm user through the personal alarm base unit and contact their family or other emergency contacts. Alternatively, using advanced technology, our fall alarm can detect when a fall has occurred and automatically alerts our team. If a LifeConnect24 user needs assistance, they can press the button on their personal alarm pendant and know that help is on its way.

Advances in personal alarm systems mean we now offer products with digital connections, removing the need for phone lines for an extra layer of reassurance. A LifeConnect Alarm usually consists of a LifeConnect pendant worn around the neck or a personal alarm wristband, alongside an alarm base unit that plugs into the mains power and landline phone connection.

LifeConnect24 personal alarm systems are a trusted solution for keeping people independent in their own homes and reducing hospital admissions.

Personal panic button wi